Complaints Procedure

If you have a concern about any aspect of your care, we encourage you to let us know as soon as possible. We aim to resolve concerns quickly, fairly and professionally.

Terms & Conditions

Information about how cookies are used on our website.

Privacy Policy

Information about how we collect, use and protect your personal information.

Cookie Policy

Information about how cookies are used on our website.

Accessibility Information

At ScandiSmile Dental Ltd, we are committed to providing a welcoming, respectful and inclusive service for all patients. If you have any specific requirements, please let us know before your appointment and we'll do our best to support your visit

Access to the Practice

Our practice is located on the first floor and is accessed by stairs.

Please note: Unfortunately, we do not have wheelchair access or a lift.

If you have mobility concerns, please contact us before your appointment so we can discuss the most appropriate arrangements.

Additional Support

We are happy to make reasonable adjustments wherever possible. Please let us know if you:

• Require extra time for your appointment.

• Have hearing, visual or communication needs.

• Would like to attend with a family member, carer or support worker.

• Have any other requirements that would help make your visit more comfortable.

Getting here/Parking

Several bus routes stop right outside the clinic, including numbers 261, 31, and 29, making public transport an easy option.

If you're driving, the Regent Close car park (TN22 1DS) offers free parking up to 3hrs and is just a short one-minute walk away. From the car park, take the small alleyway, which leads you directly to the surgery.

We are located right next to Diane Hunt Gallery, making us easy to spot once you arrive.

If you need any help finding us, feel free to get in touch—we’re happy to guide you

Contact Us

If you have any questions about accessibility or require additional assistance before your appointment, please contact our reception team.

📞 01825 627493
✉️ reception@scandismile.co.uk